Retail Course


Retail store operations :Qualifications Pack (QP) For Trainee Associate

Individuals in this position interact with customers to understand customer needs and service them by effecting sales of relevant products. Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organization.


Personal Attributes

The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They would need good interpersonal and listening skills.


Course Description


Display stock to promote sales

This unit applies to individuals who display stock to
promote sales in retail operations.

  • Prepare display areas and goods in a retail store
  • Set up and dismantle displays in a retail store
  • Label displays of stock in a retail store
  • The role may be performed in a range of Retail Operations
Plan and prepare visual merchandising displays

This unit applies to individuals to plan and prepare
visual merchandising displays in retail operations.

  • Interpret design briefs for retail displays
  • Get hold of merchandise and props to be featured in retail displays
  • The role may be performed in a range of Retail Operations
Plan and prepare visual merchandising displays

This unit applies to individuals to plan and prepare visual merchandising displays in retail operations.

  • Interpret design briefs for retail displays
  • Get hold of merchandise and props to be featured in retail displays
  • The role may be performed in a range of Retail Operations
  • Dress window displays based on guidelines
  • Evaluate and improve retail displays